Releasing the summer schedule, the airline highlighted that over 1700 seats have been added per week to the existing flights to meet the increasing passenger demand, while commencing services to three new destinations- Kabul, Copenhagen and Nairobi.  Summer has always been a busy season with schools closed for vacation and people travelling abroad to spend their holidays in popular summer destinations visiting friends, family and relatives or simply to escape the heat, and we have always seen a tremendous rush for tickets,commented Gulf Air chief commercial officer Karim Makhlouf.

Many of our destinations are very popular with our customers such as Bangkok, Colombo, Istanbul, Kathmandu and Manila, which are already witnessing over 80% bookings, and come summer, the demand will be even higher. So we have made sure to meet the summer rush by increasing frequencies and operating bigger aircraft. In addition, we have also introduced split schedules on some routes giving flexible options for our customers to choose their arrival and departures according to their leisure needs. The split schedule also offers better onward connectivity options for those travelling to other destinations via Bahrain.

With a much younger fleet of just 6.3 years average sporting a modern inflight entertainment system including the sophisticated portable media players in our Falcon Gold class, revamped menu onboard on most of our flights, and much-improved fleet punctuality of 91%, I am sure our passengers will enjoy a memorable travel experience during this summer.

Last but not the least, in recent times we have earned very good customer satisfaction assessment   from our passengers, who have rated our cabin crew as excellent for the second consecutive year, besides giving us a 6% higher ranking than last year for overall travel experience in an independent survey.  With the onset of the busy summer season, we are determined to continue to add value to our service in every aspect of the customer value chain and strive for greater customer satisfaction,said Makhlouf.